swiftstitch.co.uk is committed to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties except where we have your express permission to do so as part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research.
Collection of Information
We collect information in the following ways:
When you make a purchase on swiftstitch.co.uk
When you contact swiftstitch.co.uk by telephone, email or post.
We may collect, store or accumulate certain non-personally identifiable information concerning your use of swiftstitch.co.uk, such as information regarding which of our pages are most popular and general website administration.
We may use your information collected from the website to personalise your repeat visits to the website.
Sharing of information
We will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your expressed permission.
We may disclose any information, including Personal Information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request.
With your express permission, we may also use your information to tell you about our products, promotions and special offers that may be of interest to you, by email, mail or by telephone. In particular, we may look at what you have previously ordered in an attempt to tell you about promotions that will be of particular interest to you.
You will only receive information from us such as newsletters if you sign up to receive this information via our website, such as a connected social media account.
How can I unsubscribe from marketing communications?
At any time you can request that your details be removed from our mailing list.
All customers are given the opportunity to opt-out of receiving such further information that they give.
How long do we keep hold of your information?
We keep your personal information for as long as is required to provide our agreed or contracted service to you. This can vary depending on whether you have purchased something from the swiftstitch.co.uk website or if we are providing on going customer care for example. In some circumstances, we may be required to keep customer data for legal, regulatory or insurance purposes. We will not keep customer data for longer than required. You can ask us to delete or remove your personal information in some circumstances such as where we no longer need it or if you withdraw your consent (where applicable).
How do we keep your information secure?
We take steps to ensure your personal information is kept secure and confidential and protected from loss, alteration, corruption, theft or misuse.
Notification of changes
You have the right to access the information which swiftstitch.co.uk holds about you and your right of access can be exercised in accordance with the Act. You can ask us to delete or remove your personal information in some circumstances such as where we no longer need it or if you withdraw your consent (where applicable).
We are always pleased to hear from our customers (even if it is a complaint!). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied - we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact a member of our customer care team at email@example.com, who will be delighted to answer any questions you may have.